Help Centre

Riders

• Riders - How to Get Started
• Account Information
• Payment & Charges
• Cancellation
• Lost Something?
• Disputing a Charge
• Queensland Transport and Rideshare Framework
• Promo Code Instructions
• Rider Service Agreement
• Rider Privacy Statement

Drivers

• Drivers - How to Get Started
• Requirements
• Earnings
• Insurance
• Accidents and reporting
• Fines and citations
• Driver Service Agreement
• Driver Privacy Statement

• Emergency
• Safety & Behavioural Guidelines
• Our Rates
• Refund Policy